Hand using a tablet with AI and global data network overlay, Lotos Tourist story cover

Lotos Tourist by Datalab Montenegro: MRZ guest registration in less than a day

Stories Lotos Tourist by Datalab Montenegro: MRZ guest registration in less than a day

Key Results

  • Significantly faster guest check-ins
  • Reduced human errors and manual data entry
  • Reliable scanning on both new and older devices
  • Seamless ID/MRZ scanning in one click
  • Consistent performance across Android and iOS
  • Integration completed in less than a day
  • Excellent support and clear documentation

Integrations

Barcode Scanner SDK

Location

Montenegro

Connect

https://www.lotosapp.me/en/lotos-turist

DataLab

Lotos Turist

The MRZ scanner is our favorite feature. Its speed and accuracy transformed a previously frustrating and error-prone process of reading ID documents into a seamless, one-click action for our end users. We see barKoder as a long-term partner.

Challenge

For the Lotos Tourist mobile app, used by tourist organizations and private accommodation providers in Montenegro, fast and accurate guest registration was essential. 

The main challenge was ensuring quick and precise scanning of ID documents, particularly under time pressure in tourism workflows. 

Previous barcode scanning libraries lacked the right balance of accuracy, speed, and cost-efficiency, and their performance was inconsistent — especially on lower-end Android devices and older OS versions. This led to slower check-ins and increased the risk of human error.

 

Solution

The team chose the barKoder SDK after testing both open-source and commercial alternatives. barKoder stood out with its high recognition rate, compatibility with older Android devices, smooth iOS integration, and competitive pricing model. Key features included:

Reliable and accurate MRZ scanning, even in low light or with damaged barcodes.

Consistency across both Android and iOS devices, including older models.

Clear documentation and responsive technical support, enabling a smooth integration process.

Integration was straightforward — developers were able to fully implement the SDK in less than a day, with quick support responses resolving initial technical questions.

 

Result

With barKoder SDK integrated, Lotos Tourist achieved:

  • Significantly faster check-ins, reducing waiting times for guests.
  • Lower error rates, minimizing manual data entry.
  • Reliable scanning on both modern and older devices, improving accessibility for all users.
  • A seamless user experience, with the MRZ scanner transforming a previously slow and error-prone step into a one-click process.
  • Increased confidence in long-term scalability, thanks to consistent cross-platform performance and excellent support.

The success of the integration has made barKoder a trusted long-term partner for the team, and they strongly recommend it to others seeking a dependable barcode scanning SDK.