Method - Take Control of Dental Supply Costs

Challenge

Before implementing barKoder, we were relying on an open-source barcode scanning solution. Unfortunately, it lacked the reliability and performance we needed. Scanning was noticeably slow, and the tool often struggled with accuracy, especially in real-world usage scenarios. Additionally, support was virtually non-existent, making it difficult to troubleshoot issues or improve the integration. These limitations ultimately led us to search for a more robust and professional-grade alternative.

As an e-procurement software platform serving the dental industry, we identified a key opportunity to improve efficiency for our users by integrating barcode scanning into several core workflows. Our users needed the ability to quickly scan UPCs to add items to their carts, manage inventory levels, and process items through our receiving module. Without an effective barcode scanning solution, these tasks were time-consuming and prone to manual errors. We needed a solution that would streamline these processes and significantly reduce the time spent on cart building, inventory management, and product receiving. Software-based barcode scanning was the ideal approach to address these challenges.

Solution

We integrated barKoder into our platform as a replacement for an open-source barcode scanning solution we had previously been using. The prior tool proved unreliable, with slow scanning speeds and limited support, which impacted our users’ experience. As we evaluated alternatives, we were specifically looking for a premium barcode scanning solution that delivered both high performance and responsive support, while remaining cost-effective. barKoder met all our requirements and has significantly improved the reliability and speed of our barcode scanning functionality.

We evaluated over eight different barcode scanning solutions, including Cognex, Dynamsoft, Scandit, Stritch, CodeREADr, Scanbot, Accusoft and Anyline. While many of these products offered decent performance, barKoder stood out as the clear leader in terms of performance-to-value ratio. Beyond technical capabilities, what truly differentiated barKoder was the level of partnership and support we received. Their team took the time to thoroughly understand our specific use case within the dental e-procurement space and worked closely with us to develop a commercial model that aligned with all our needs. This combination of superior performance, responsive support, and flexible pricing made barKoder the obvious choice for us.

WebAssembly support was mandatory for our use case, as our application is web-based and needs to run seamlessly across all major browsers without compromising performance. barKoder’s robust WebAssembly implementation made it an ideal fit. In addition, support for both 1D and 2D barcode formats was essential given the variety of products our users scan. The flexibility to eventually move from WebAssembly to a native or React Native implementation also gave us the confidence that the solution could scale with our future development plans. Coupled with consistently high scan performance, these features made barKoder the clear choice.

Results

Since integrating barKoder, we’ve achieved consistently high-performance scanning within our production environment. The reliability and speed of the scanner have greatly enhanced the user experience. Additionally, barKoder’s support during implementation was outstanding—quick, knowledgeable, and highly collaborative—which ensured a smooth and efficient rollout.

“The product delivers exactly what it promises—fast, reliable scanning—while the team behind it is responsive and committed to customer success.”

I would recommend barKoder for its unbeatable combination of scan performance, flexible and fair commercial model, and exceptional support. That balance of technology, value, and partnership was actually hard to find.

Our favorite feature is the performance of the scan engine—particularly within a web application environment. It's incredibly fast and accurate, allowing our users to capture scans quickly, even at a wide range of angles and distances. This level of performance has made the experience seamless for our customers and has eliminated the scanning frustrations we faced with previous solutions.

Yes, we did encounter a few unexpected challenges during the implementation process—as is often the case with any technical integration. However, the barKoder team was incredibly responsive and collaborative throughout. They worked closely with us to understand the issues and provided timely, effective solutions that helped us move forward without major delays.

Working with barKoder has been a genuinely positive experience. Beyond the product itself—which performs exceptionally well—the team has been a true partner throughout our integration and beyond. Their willingness to understand our business, adapt to our needs, and provide fast, thoughtful support has made a big difference. We look forward to continuing our relationship as our platform grows and evolves.